Privacy Notice

UPDATED February 8, 2026

Effective February 8, 2026

This Privacy Notice explains how personal information is collected, used, stored, and protected when visiting this Website or participating in coaching services, courses, educational programs, informational offerings, and resilience services, including services delivered through Telehealth-based platforms.

By accessing, browsing, or using any part of this Website, participation occurs voluntarily and constitutes acknowledgment that this Privacy Notice, together with the Terms and Conditions, has been read, understood, and agreed to. The Privacy Policy and Terms and Conditions are incorporated by reference and together form a binding agreement. If agreement is not given, the Website and services should not be accessed or used.

AGE RESTRICTION

This Website and its services are intended for adults aged 18 years or older. Individuals aged 13 to 17 years may participate only with the express consent and involvement of a parent or legal guardian, who must review and agree to the Terms and Conditions and Privacy Policy on the minor’s behalf.

Participation by children under the age of 13 is not permitted. The Website is not directed to children under 13, and personal information from individuals under 13 is not knowingly collected. By accessing or using the Website or services, participants confirm that they meet the applicable age requirements or have obtained the required parental or guardian consent.

RESILIENCE SERVICES DISCLAIMER

Services provided through this website include resilience services, educational courses, workshops, informational content, and skill-building programs, delivered through Telehealth (remote platforms) and in-person settings.

These services are not healthcare services, psychotherapy, counseling, or medical treatment. Accordingly:

HIPAA does not apply
Information shared is not Protected Health Information (PHI)
No diagnosis, treatment, or clinical mental health services are provided

Participants are responsible for seeking licensed medical or mental health professionals for healthcare-related concerns.

INFORMATION COLLECTED

Information is collected when voluntarily provided through:

Registration for resilience services, courses, workshops, or events
Participation in Telehealth or in-person services
Use of website features, downloads, or educational materials
Email communication or interactive website features
Publicly available sources, including social media profiles

All information is provided voluntarily by the participant.

METHODS OF COLLECTED

Personal or other information voluntarily supplied online while using the Site (e.g., on the Site itself or in response via email to a feature provided on the Site) may be collected and stored. Contact is made only with individuals who specifically request it or who have signed up to receive newsletters or other voluntary communications. Any information provided is done so voluntarily by the participant.

Information may also be collected in the following ways:

Submission of registration forms or other personal information
Interaction with the website, including email inquiries, contact forms, or participation in sessions
Publicly available sources, such as social media profiles

PURPOSE OF USE

Personal information may be used to:

Deliver resilience services, courses, workshops, and educational content
Manage Telehealth and in-person service delivery
Respond to inquiries and communications
Process registrations and payments, where applicable
Provide service-related materials, updates, or notices
Improve website functionality, content, and offerings
Comply with legal, regulatory, or business obligations

Personal information is not sold, rented, or traded to third parties.

TELEHEALTH & IN-PERSON SERVICES

Telehealth services are delivered using third-party digital or video conferencing platforms. Use of these platforms is governed by the privacy policies and terms of the respective providers.

In-person services may involve voluntary sharing of information during live sessions. Participants determine the nature and extent of information disclosed in both Telehealth and in-person settings.

COURSES, EDUCATIONAL CONTENT, & GROUP PARTICIPATION

The website may offer self-paced courses, downloadable materials, videos, written content, and other educational resources for informational and skill-building purposes only.

Information voluntarily shared in group courses, discussion areas, or interactive settings may be visible to other participants. Responsibility for information shared in these environments remains with the participant.

THIRD - PARTY DISCLOSURES

Whenever personal information is voluntarily made available for viewing by third parties online—such as on message boards, web logs, through email, or in chat areas—that information may be seen, collected, and used by others beyond the control of the Site. The Site is not responsible for any unauthorized third-party use of such information.

The Site may contain links to other websites and provide access to products and services offered by third parties. Use of personal information on third-party websites or when purchasing third-party products or services is governed by the privacy policy of the respective operator or provider.

DATA SECURITY & RETENTION

Reasonable administrative, technical, and physical safeguards are implemented to protect personal information, consistent with the New York SHIELD Act. Personal information is retained only as long as necessary to provide services, comply with legal obligations, or fulfill contractual requirements.

PARTICIPANT RIGHTS

Depending on location, participants may have the right to:

Access personal information held
Request corrections or updates
Request deletion of personal information

Requests can be submitted to info@raysofresilience.org

POLICY CHANGES

This Privacy Policy may be updated from time to time to reflect changes in services, legal requirements, or business practices. The “Last Updated” date at the top of this page indicates the most recent version.

Users are encouraged to review this Privacy Policy periodically. Continued use of the website or participation in resilience services after changes have been posted constitutes acceptance of the updated terms.

CONTACT

Questions regarding this Privacy Policy can be directed to:
Email: info@raysofresilience.org